Health and Safety Protocols.
Here's everything you need to know about how our health and safety policies.
Coming alone to your appointment
We ask if you can come alone to your appointment. The fewer people in the salon the better!
Vaccinations
We have been given permission to tell you that the Ponsonby Hair team are double vaccinated. All clients must also be double vaccinated before they can visit us. As we are a close contact business we are taking extra precautions so all clients will need to show a vaccination certificate at their first appointment.
During your appointment
We would like to encourage that our conversations with clients do not centre around current world affairs or COVID (including vaccinations, testing and lockdowns). The time you spend at Ponsonby Hair is special and should solely be about your resting and recovering.
Health and Safety protocols
The following Health and Safety protocols will be in place during the traffic light framework:
If you are feeling unwell at the time of your appointment please cancel via phone 24 hours prior to your appointment. The team will help to accommodate all our clients over the next few weeks and will be working extra hours to do so.
Please arrive on time for your appointment.
Please scan our Covid-19 tracer app.
Once you have entered Ponsonby Hair please approach our reception desk bearing in mind appropriate social distancing. This is the time you’ll present your vaccination passport.
Please sanitise your hands using our hand sanitiser.
Once sanitised you will be led straight to your chair by your stylist (we are adhering to social distancing protocol).
Please wear a face mask per government regulations. All our team will be wearing masks (as per Covid-19 health and safety protocols).
We will not be serving refreshments during this time.
Once you've finished your appointment you may pay via Pay Wave or via internet banking on your phone.
You are able to purchase your hair products from reception.